Privacy Policy
Effective Date: July 6, 2026
At General Express Logistics LLC ,we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.
Information We Collect
We may collect the following personal information when you interact with our website, request a quote, contact us, or subscribe to receive communications:
Name
Company name
Email address
Phone number
Shipping and freight details
Any information you voluntarily provide through our contact forms or communications
How We Use Your Information
We use the information we collect to:
Respond to your inquiries and provide freight brokerage services
Prepare shipping quotes
Coordinate shipments and logistics
Communicate updates regarding your requests or shipments
Send customer service messages
Improve our website and services
Comply with legal and regulatory obligations
If you choose to opt in, we may also send SMS messages related to your freight requests, shipment updates, appointment scheduling, and customer support.
SMS Communications
By providing your mobile phone number and opting in to receive SMS communications from General Express Logistics LLC you agree to receive SMS messages related to our freight brokerage services.
Mobile Information Sharing: No mobile information will be shared with third parties/affiliates. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Types of Messages
If you consent to receive SMS messages from General Express Logistics LLC you agree to receive:
Freight quote updates
Shipment status notifications
Appointment scheduling and reminders
Customer service communications
Delivery and logistics updates
Account-related notifications
We do not send unsolicited marketing messages unless you have expressly opted in to receive promotional communications.
Message Frequency
Message frequency may vary depending on your requests, shipments, and interactions with our team.
Message and Data Rates
Message and data rates may apply based on your mobile carrier's plan.
Opt-Out
You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, General Express Logistics LLC will send a final confirmation text to indicate that you have successfully unsubscribed and no further messages will be sent unless you explicitly opt in again.
Help
For assistance from General Express Logistics LLC, reply HELP to any SMS message, email us at admin@genexpresslogistics.com, or call us directly at (943) 230-1350.
Privacy
Your privacy is important to us. Your personal information will be handled in accordance with our Privacy Policy.
No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes.
By providing your mobile phone number and opting in, you agree to receive text messages from General Express Logistics LLC regarding your inquiries, shipments, appointments, and customer support.
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP to any message.
For assistance, reply HELP, email admin@genexpresslogistics.com, or call us directly at (943) 230-1350. Visit: https://www.genexpresslogistics.com/privacy-policy to see our Privacy Policy and terms and conditions.
Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information only when necessary with trusted service providers who help us operate our business, process shipments, or comply with legal requirements. These providers are contractually obligated to protect your information.
No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes.
Cookies and Analytics
Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and enhance our services. You may choose to disable cookies through your browser settings.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
Your Rights
You may request to:
Access your personal information
Correct inaccurate information
Request deletion of your information where permitted by law
Withdraw your consent for marketing communications at any time
To exercise these rights, please contact us using the information below.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
General Express Logistics
Email: admin@genexpresslogistics.com
Phone: (943) 230-1350
Website: genexpresslogistics.com
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date